Delivery & Refund Policy

CLICK & COLLECT

Snag your haircare essentials hassle-free in Lumsden with our Click & Collect service! Send us an email to coordinate a pickup time and spot.

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SWIFT SHIPPING

Available within New Zealand only, our flat-rate shipping is a steal at just $7

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STOCK UPDATES

Keep in the loop – our inventory is in constant flux with store sales. Should your selected item(s) be unavailable, expect a heads-up from us.

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RETURN RITUAL

For a snappy resolution, include your details and order number with any returns when emailing us your return request. For a smooth journey back to us, we suggest using a tracked and insured courier service, as we can't be held accountable for items lost or damaged or lost in transit.

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REFUNDS

Once we receive your return package at the store, expect your refund to hit your original payment method within 7 days. Cheers to hassle-free haircare shopping!